RefundPolicy
At Chokurei Tax Partners, we value the services delivered by us and aim to ensure your satisfaction with our services and support.
We constantly improve and strive to deliver the best accounting, financial, and secretarial services through online platforms.
Refund Overview
Refund, Credit & Cancellation Terms
This policy explains refund eligibility, duplicate payment refund, credit balance, refund request timeline, service hold, and cancellation fee rules.
30 Days
Refund requests must be made within 30 days.
7-10 Days
Best effort timeline for duplicate payments.
Customer Satisfaction &Service Resolution
At Chokurei Tax Partners, we take pride in the services delivered by us and in ensuring your satisfaction with our services and support. We constantly improve and endeavour to provide quality accounting, financial, and secretarial services through the web.
Customer Satisfaction
Chokurei Tax Partners values the services delivered and works to ensure customer satisfaction with our support and professional services.
Service Improvement
We continuously improve and aim to deliver the best accounting, financial, and secretarial services through online platforms.
Quick Communication
If you are not satisfied with our services, you should contact us immediately so we can review and address the situation.
Refund or Credit
Based on the situation, we may provide a refund or offer credit that can be used for future Chokurei Tax Partners orders.
Contact Us Quickly for Service Issues
If you are not satisfied with our services, contact us immediately. We will address the situation and may provide a refund or offer credit that can be used for future Chokurei Tax Partners orders.
Overcharge, Credit Balance &Payment Verification
Refunds for overcharge or credit balance are processed only after verification by our Payment Analyst and after receiving all required information.
Overcharge or Credit Balance
If Chokurei Tax Partners owes a refund due to overcharge or credit balance, the refund will be processed after verification.
Payment Analyst Verification
Refunds are processed only after our Payment Analyst verifies the refund eligibility and payment records.
No Pending Balance
If there are no other balances owed to us, we will cancel the payment and process the refund after applicable deductions.
Bank & Cancellation Charges
Refund amounts may be processed after deducting applicable bank charges, cancellation charges, or other permitted deductions.
Required Information
Refund processing requires details such as reason for refund, bank details, payment details, and other required information.
Refund Timeline
Refunds may take 4 to 5 weeks after receiving all required information, depending on the original payment method.
Refund May Take 4 to 5 Weeks
After all required information is received, such as reason for refund, bank details for processing the request, and other relevant information, the refund may be processed within 4 to 5 weeks depending on how the original payment was made.
Multiple Payments forOne Transaction
If a customer pays multiple times for one transaction, one transaction amount will be refunded through the same payment source.
Multiple Payments
If the customer has paid multiple times for one transaction, one transaction amount will be refunded.
Same Payment Source
Duplicate transaction refunds will be processed through the same source used for the original payment.
Best Effort Timeline
We will try our best to process duplicate payment refunds within 7 to 10 working days.
Bill Generated Cases
Once payment has been made or the bill has been generated, the amount will not be refunded except as allowed under this policy.
Bill Generated Amounts Are Non-Refundable
Once payment has been made or the bill has been generated, the amount will not be refunded in any manner, except for eligible cases specifically covered under this Refund Policy.
Service Preparation &Cancellation Terms
Because we invest time, manpower, technology resources, and effort into service or record preparation, cancellation charges may apply in certain cases.
30-Day Refund Request
All refund requests must be made within 30 days of purchase.
Requests After 30 Days
Refund requests made after 30 days will not be accepted, and only credit may be provided towards completion or change of service.
Preparation Costs
Since we dedicate time, manpower, technology resources, and effort to service or record preparation, cancellation charges may apply.
Satisfaction Issues
Our assurance covers satisfaction issues caused by Chokurei Tax Partners and does not cover changes in customer situation or change of mind.
Service Hold Option
If you ask us to hold the preparation of service, we will hold the fee paid until you are ready to begin the service.
Best Effort Before Refund
Before processing any refund, we reserve the right to make the best effort to complete the service.
Refund Request,Credit & Service Change
Refund requests, service holds, service changes, and cancellation fees are handled based on the status of work, payment, and customer request.
If the customer is not satisfied with the service, a cancellation fee of 20% + earned charge + fee paid to the government may be applicable.
In case of change of service, cancellation fee will not be applicable.
Refund requests made after 30 days will not be accepted as refund requests.
Credit may be provided for completion of service or change of service, depending on the case.
Have a Refund or Payment Issue?
Contact Chokurei Tax Partners immediately for refund requests, duplicate payment issues, credit balance verification, or service-related concerns.
Email Support
info@chokureitaxpartners.in